Industry:

Fintech

Location:

California, USA

Client since:

January, 2020

Services used:

Full-cycle software development

Client

The company is a leading provider of financial services and insurance in the US. It pushes innovations at every possible level, going far beyond the conventional scope of money guarantees. Our client sought a configurable solution - to automate the insurance process and optimize claims administration.

Challenge
To develop a client-facing mobile App for Android and iOS platforms

Insurance is probably the only sector where both a buyer and a seller hope there won't be a real need for them to contact one another. It is also one of the most sophisticated business activities, with a whole lot of internal processes remaining time​-consuming and labor-intensive.

Our client came with an idea to develop a mobile App that will be a personal assistant for a user, streamline claims submissions, and improve insurance accessibility for policyholders. The task was to design a platform that facilitates the insurance claims process.

The company recognized a market opportunity, however, the execution needed some fine-tuning since the car insurance industry is overwhelmed with offers. To distinguish the App from others on the market, we've decided to focus on the UI/UX.

Inmost took up the challenge to ensure the App will operate flawlessly and be as user-friendly as possible. We were to create a span-new and hi-tech product that would fit the company's business approach to car insurance.

Solution
iOS & Android apps that simplify insurance procedures

Our team has designed functional native iOS and Android apps that exceeded our client’s expectations to a great degree. Apps exploit the most advanced capacities of Apple iPhone and Google Android devices, heighten user experience during insurance claims transactions, and differentiate the company from its peers.

The product accomplishes two goals at once:

  • simplifies the whole process from the user’s side
  • saves the company's time and money as a result of simplified transactions' processing.

Results

Increased brand loyalty and improved customer service

Apps have provided some remarkable advantages for users and improved the way the company process inquiries:

  • reduced operational expenses because fewer employees can now provide support to insurees
  • simplified the interaction between the company and clients
  • provided extended opportunities for business growth – new clients can access services via mobile applications, even though the company may not have a physical branch near their place of living
  • made business operations more transparent
  • improved quality of services - now, users can file claims on their own.

Technologies

React Native

React Native

Apollo

Apollo

TypeScript

TypeScript

GraphQL

GraphQL

Detox

Detox

Jest

Jest

React.js

React.js

Redux

Redux

Node.js

Node.js

PostgreSQL

PostgreSQL

AWS S3

AWS S3

Knex.js

Knex.js

Visual Studio App Center

App Center